THE CONSUMER PROTECTION ACT, 1986
Arrangement of Sections
CHAPTER I
PRELIMINARY
Section 1 Short title, extent, commencement and application
Section 2 Definitions
Section 3 Act not in derogation of any other law
CHAPTER II
CONSUMER PROTECTION COUNCILS
Section 4 The Central Consumer Protection Council
Section 5 Procedure for meetings of the Central Council
Section 6 Objects of the Central Council
Section 7 The State Consumer Protection Council
Section 8 Objects of the State Council
CHAPTER III
CONSUMER DISPUTES REDRESSAL AGENCIES
Section 9 Establishment of Consumer Disputes Redressal Agencies
Section 10 Composition of the District Forum
Section 11 Jurisdiction of the District Forum
Section 12 Manner in which complaint shall be made
Section 13 Procedure on receipt of complaint
Section 14 Findings of the District Forum
Section 15 Appeal
Section 16 Composition of the State Commission
Section 17 Jurisdiction of the State Commission
Section 18 Procedure applicable to State Commission
Section 18A Vacancy in the Office of the President
Section 19 Appeals
Section 20 Composition of the National Commission
Section 21 Jurisdiction of the National Commission
Section 22 Power of and procedure applicable to the National Commission
Section 23 Appeal
Section 24 Finality of orders
Section 24A Limitation period
Section 24B Administrative control
Section 25 Enforcement of orders by the Forum, the State Commission or the National Commission
Section 26 Dismissal of frivolous or vexatious complaints
Section 27 Penalties
CHAPTER IV
MISCELLANEOUS
Section 28 Protection of action taken in good faith
Section 29 Power to remove difficulties
Section 29A Vacancies or defects in appointment not to validate orders
Section 30 Power to make rules
Section 31 Laying of rules

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